WCSH SBFR REPORTING SYSTEM

WCSH CLINICAL GOVERNANCE AND QUALITY IMPROVEMENT DIRECTORATE

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DAILY DASHBOARD

View yesterday's handover reports and submit today's handover

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RECOGNIZED GAPS

Track persistent issues requiring attention

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ADMIN

Administrative team reporting and audits

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CLINICAL

Clinical departments and service areas

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NON-CLINICAL

Non-clinical operations and support services

💡 System Bottleneck Focused Reform (SBFR)

SBFR is a quality improvement initiative aimed at identifying and resolving operational bottlenecks in healthcare delivery. Through structured nighttime assessments across administrative, clinical, and non-clinical areas, it enables multidisciplinary teams to improve processes, enhance patient care, and ensure continuous monitoring and sustainable operational improvements.